Discover trends, tips, and insights to elevate your restaurant operations.
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82 articles in this category
Key Takeaways If you deal with a customer complaint quickly, they’re 75% more likely to come back. Set up a conditional, automatic follow-up emails so that no c
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In this day and age, a restaurant’s online presence could be even more important than its physical presence. According to the new TripAdvisor “Influences on Din
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Editor's Note: This article is a redacted version of the conversation. You can view the Q&A transcription of the conversation here. Guest featured: Ly
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Over the last 20 years, restaurant brands have had basically five different options by which to generate customer feedback. Opt for legacy CXM (Customer Experie
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What fundamentally drives your revenue in the long run is customer satisfaction. While seemingly elusive, there are very effective ways to gather customer feedb
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Social media reviews can make or break a restaurant, especially in post-pandemic times when people are increasingly used to digital research and interactions wi
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The demand for superior food delivery services is on the rise. It’s predicted that more than 50% of consumers’ restaurant spending in 2020 will take place outsi
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Tattle is excited to have started collecting menu item feedback for virtual restaurant brands via an integration with Olo, in an attempt to help brands optimize
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Coronavirus is on the rise in the U.S. and throughout the world, with new cases popping up daily. Now officially at a pandemic level, it’s essential that your r
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As the Coronavirus spreads throughout the United States, more and more customers are opting to stay home in an effort to avoid catching the bug. Many have even
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